Hello,
This is a Sears Kenmore HE 3t. The washer is not draining. The display issues an F02 code. It looks like the pump is working because I was able to drain the water when I placed the hose next to the floor drain, but the drum dose not spin. The machine makes a noise, and the drum appears to jiggle, but not rotate on the spin cycle. It does rotate however in the clean cycles. The manual suggests unplugging the unit and plugging it back in, which I have not done yet, but I'd appreciate any diagnostic or repair advice. I'm sure someone who knows these units can identify the problem.
Thanks in advance.
This is a Sears Kenmore HE 3t. The washer is not draining. The display issues an F02 code. It looks like the pump is working because I was able to drain the water when I placed the hose next to the floor drain, but the drum dose not spin. The machine makes a noise, and the drum appears to jiggle, but not rotate on the spin cycle. It does rotate however in the clean cycles. The manual suggests unplugging the unit and plugging it back in, which I have not done yet, but I'd appreciate any diagnostic or repair advice. I'm sure someone who knows these units can identify the problem.
Thanks in advance.