Whirlpool Ultimate Care II Delicates & Handwashables Cycle Not Working

The washer is not working in the delicates & handwashables cycles. It works fine in the regular wash cycle.

I normally select the load size, water temp and then turn the selector dial to the cycle I need and pull the knob to begin. Water then begins to flow (using all temps) in the regular and delicates cycles, but not the handwashables cycle.

In the delicates cycle once the water has filled the clothes basket, agitation begins. Once agitation finishes, the machine does not advance to drain, spin and rinse.

The machine won't function by manually selecting any part of the wash cycle (fill, drain, spin, rinse) in the delicates or handwashables selection.

Any ideas?

Thanks