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Ice dispenser / crusher not working

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The ice dispenser quit working on our Gold Side by side refrigerator. When I push the pads for ice, whether cubes or crushed, I hear a solenoid type sound which is normal, and then nothing. the auger is free to turn so I am wondering if the motor is burned out.

I can't figure out how to get to the motor, so I need help in this area.

Thanks.

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