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Kenmore Elite - French Door w/ Bottom Freezer

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Hello,

I'm a "Newbe" here folks so I sincerely appreciate any response I get up front on this issue.

Kenmore Elite Model # 795.77252600


I have a Kenmore Elite Refrigerator w/bottom freezer (see attached pic of model info) that yesterday, the freezer stopped freezing properly. It seems to be blowing cold air, but it's just cold air and not freezing much. I've had my ice bin gradually melting for the past 48 hours. If I were to guess it's probably between the 34-38F temp range.

My settings are set as low as possible, on this one it's -6F

The weird thing (to me at least) is our top refrigerator seems to be working normal. Everything is nice and cold.

It would be great if I could fix this myself.

Thankyou!

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