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Duet Washing Machine fabric softener dispenser problem

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After the wash cycle is complete, the fabric softener compartment in the drawer has some residual softener and water remaining up to the "max" line. If I raise the level
in the compartment by adding water the siphon begins and drains the water and remaining softener out as it should. So the drawer itself is not the issue. What controls the
sequence that introduces the water into the compartment? Is there a spray nozzle or something else that could be clogged? I tested the drawer over the sink and it takes a considerable
amount of water to completely siphon all the softener out of the compartment. It almost seems like the machine is not supplying enough water to accomplish this. Just looking for a little
insight before I start taking this thing apart. Thanks for your help.

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