Hello, I have a Kenmore Elite french door style refrigerator, model 795.75546400. I am getting error code er FF. It clears if I unplug the refrigerator for about 20-30 minutes, then re-appears in about a day.
Searching the web, I've found this is a fault with the freezer fan. I also found an LG Trio repair manual which is a similar refrigerator, and for this error code it says: Abnormality of BLDC FAN Motor for Freezer.
I guess this error is usually a defective fan motor but sometimes a bad control board. People seem to disagree on which one to replace.
Could you confirm that the correct part numbers are:
4681JK1004A for the freezer fan motor
and 6871JB1280P for the control board?
Any other related accessories, seals, brackets, etc that I'd also need?
thank you.
PS I also found a part number for a service manual which is supposed to be for this refrigerator (P/N 3828JL8028B) but no description of the contents so I have no idea if this would be helpful in replacing these items or is little more than the owner's manual.
Searching the web, I've found this is a fault with the freezer fan. I also found an LG Trio repair manual which is a similar refrigerator, and for this error code it says: Abnormality of BLDC FAN Motor for Freezer.
I guess this error is usually a defective fan motor but sometimes a bad control board. People seem to disagree on which one to replace.
Could you confirm that the correct part numbers are:
4681JK1004A for the freezer fan motor
and 6871JB1280P for the control board?
Any other related accessories, seals, brackets, etc that I'd also need?
thank you.
PS I also found a part number for a service manual which is supposed to be for this refrigerator (P/N 3828JL8028B) but no description of the contents so I have no idea if this would be helpful in replacing these items or is little more than the owner's manual.